Refund policy

At Biscuit & Rye, every item is made especially for you once your order is placed. Because our products are printed on demand, we are unable to accept returns or exchanges for items ordered in the wrong size, color, or due to a change of mind.

If your order arrives damaged, defective, or you receive the wrong item, we're here to help.

Please contact us within 14 days of receiving your order by emailing hello@biscuitandrye.com. Be sure to include your order number and clear photos showing the issue so we can review your claim quickly.

If your claim is approved, we will gladly provide a replacement or refund at no additional cost to you.

Please note:

• We do not accept returns or exchanges for buyer's remorse or incorrect size selections. Please review sizing charts carefully before ordering.

• Minor variations in color between your screen and the printed product are normal and are not considered defects.

• Personalized or custom-made products cannot be returned unless they arrive damaged or defective.

Our goal is for every customer to have a wonderful experience with Biscuit & Rye. If you ever have a problem with your order, please reach out to us and we'll do everything we can to make it right.